Lehigh University
Overview
One Cloud Media has been privileged to support Lehigh University in maintaining and updating their Drupal websites. This partnership has been a testament to our commitment to excellence, innovation, and seamless collaboration. This case study details the challenges faced, the solutions provided, and the successful outcomes achieved through our ongoing collaboration.
Client Background
Lehigh University is a prestigious private research university located in Bethlehem, Pennsylvania. With a commitment to providing a world-class education, Lehigh's digital presence plays a crucial role in connecting with students, faculty, alumni, and the broader community. The university's Drupal websites are essential tools for communication, information dissemination, and engagement.
Challenges
- Complexity and Scale: Lehigh University's web ecosystem is vast and complex, encompassing numerous departmental websites, research centers, and administrative portals.
- Security and Compliance: Ensuring the highest standards of security and compliance with regulatory requirements is paramount for the university's digital assets.
- Performance Optimization: Maintaining optimal performance and fast load times across all sites is critical for user experience and engagement.
- Content Management: Efficiently managing and updating a large volume of content while maintaining consistency and accuracy.
Solutions Provided
1. Comprehensive Drupal Support:
- Maintenance and Updates: Regular updates to Drupal core and contributed modules to ensure security, stability, and access to the latest features.
- Performance Tuning: Implementing caching strategies, optimizing database queries, and fine-tuning server configurations to enhance site speed and reliability.
2. Custom Development:
- Feature Enhancements: Developing custom modules and features tailored to Lehigh's specific needs, including advanced search functionalities, interactive tools, and user-friendly content management interfaces.
- Integration Solutions: Seamlessly integrating third-party applications and services to extend the functionality of Lehigh's websites.
3. Security Measures:
- Working within university security requirements: One Cloud Media works within the boundaries and requirements set forth by Lehigh University on the principle of least privilege. This means we limit the access to Lehigh University systems, code, and data to only that which is required to execute the specific task.
4. Training and Support:
- Staff Training: Providing ongoing training sessions and resources to empower Lehigh's in-house staff to efficiently manage and update their Drupal websites.
- Dedicated Support: We offer support to address any issues or concerns, from how to efficiently and effectively edit content to custom module development, ensuring minimal downtime and uninterrupted operations.
Outcomes
1. Enhanced User Experience:
- Significantly improved site load times and overall performance, resulting in a more engaging and satisfying user experience for students, faculty, and visitors.
2. Robust Security:
- Achieved a high level of security and compliance, protecting sensitive information and maintaining the university's reputation for reliability and trustworthiness.
3. Efficient Content Management:
- Streamlined content management processes, enabling the university to quickly and accurately update information across all websites.
4. Positive Feedback:
- Received positive feedback from various stakeholders, highlighting the effectiveness and reliability of the websites.
Summary
Our partnership with Lehigh University exemplifies One Cloud Media's capabilities in providing exceptional Drupal support and development services. By addressing complex challenges with tailored solutions, we have helped Lehigh University maintain a robust and dynamic online presence. This case study underscores our commitment to delivering excellence and fostering long-term, successful collaborations.
For more information on how One Cloud Media can support your organization, please visit our website at contact us.
